This Privacy Policy explains what personal information piso game collects from Filipino players, how we use and protect it, and what rights you have over your own data. We are committed to keeping your information safe and handling it responsibly at all times.
Section 1
When you register an account on piso game, we collect the personal information you submit during the sign-up process, which includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years old, and ensure that your account is set up correctly before you begin playing. We may also collect copies of government-issued identification documents when you request a withdrawal or when our compliance team requires identity verification in line with applicable regulations. Any financial information you provide when making a deposit or withdrawal — such as your GCash number, bank account details, or e-wallet credentials — is handled through secure, encrypted channels and is never stored in plain text on our servers. You are responsible for ensuring that all information you provide to piso game is accurate and up to date, and you must notify us promptly if any of your registered details change.
When you access the piso game platform through a mobile browser or our Android app, we automatically collect certain technical data about your device and session, including your IP address, device type, operating system version, browser type, and the pages or game screens you visit during each session. This data helps us maintain platform security, detect suspicious login activity, and improve the overall performance and stability of the platform for Filipino players across different devices and network conditions. We also collect gameplay data — such as the games you play, your wagering history, session duration, and transaction records — which is used for account management, responsible gaming monitoring, and regulatory compliance purposes. Cookies and similar tracking technologies may be used to remember your preferences and maintain your login session; you can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality. We do not use any of this automatically collected data to build advertising profiles or sell your information to third-party marketers.
Section 2
The personal information we collect is used primarily to operate and maintain your piso game account, process your deposits and withdrawals in Philippine pesos, verify your identity in accordance with our legal obligations, and provide you with access to the games and features available on the platform. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and you cannot opt out of these service communications while your account remains active. Your gameplay and transaction data is used to monitor for signs of problem gambling behaviour and to apply responsible gaming tools where appropriate, in line with our commitment to player welfare across the Philippines. We may also use aggregated, anonymised data derived from player activity to improve our platform features, optimise game performance, and understand how Filipino players interact with different parts of the site. In all cases, your personal data is processed only for the purposes described in this Privacy Policy, and we do not use it for any purpose that is incompatible with those stated purposes without first obtaining your consent.
If you have opted in to receive promotional communications from piso game during registration or through your account settings, we may send you information about new games, upcoming promotions, and platform updates that we think may be of interest to you as a Filipino player. You can withdraw your consent to receive marketing messages at any time by updating your communication preferences within your account settings or by contacting our support team through the details provided on the FAQ page. Withdrawing consent to marketing communications will not affect your ability to use the platform or access your account, and it will not affect the lawfulness of any processing carried out before you withdrew consent. We do not share your personal information with third-party advertisers or marketing companies, and we will never sell your data to any external party for commercial purposes. All promotional communications sent by piso game will clearly identify us as the sender and will include a straightforward way for you to unsubscribe.
Section 3
piso game does not sell, rent, or trade your personal information to any third party. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and cloud hosting services — but only to the extent necessary for them to perform their specific function, and always under strict contractual obligations that require them to protect your data in line with applicable privacy standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if we believe in good faith that such disclosure is necessary to protect the rights, safety, or property of piso game, our players, or the public. In the event that piso game undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We will notify you of any material change to how your data is handled as a result of such a transaction.
Under applicable Philippine data privacy law, you have the right to access the personal information we hold about you, to request corrections to any inaccurate or incomplete data, and to request the deletion of your personal data in certain circumstances — for example, if your account has been closed and we are no longer required by law to retain your records. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a complaint is being investigated, and to receive a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team through the details available on the FAQ page — we will respond to all verified requests within a reasonable timeframe and in accordance with our legal obligations. If you believe that your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Quick answers for Filipino players who want to understand how their data is handled on piso game.
No — piso game does not sell, rent, or trade your personal information to any third party under any circumstances. Your data is shared only with trusted service providers who help us operate the platform, such as payment processors and identity verification services, and only under strict contractual data protection obligations. We do not share your information with advertisers or marketing companies, and we will never use your data to build commercial profiles for external parties. If you have concerns about how your data is being used, you can contact our support team through the FAQ page for clarification. Your privacy is a core part of how we operate as a platform for Filipino players.
You can submit a data access or deletion request by contacting our support team through the contact details provided on the FAQ page. We will verify your identity before processing any request to ensure that your data is not disclosed to or deleted at the request of an unauthorised person. Once your identity is confirmed, we will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable Philippine data privacy law. Please note that in some cases we may be required by law to retain certain records — such as transaction histories — for a specified period even after your account is closed. We will explain any such retention obligations clearly when responding to your request.
All financial information you provide when making a deposit or withdrawal — including e-wallet details, bank account numbers, and GCash credentials — is transmitted over encrypted connections and is never stored in plain text on our servers. We work only with reputable, regulated payment providers who maintain their own rigorous data security standards, and we do not store full payment credentials on the piso game platform beyond what is strictly necessary to process your transaction. Our platform undergoes regular security reviews to identify and address potential vulnerabilities before they can be exploited. If you ever suspect that your financial information has been compromised, you should contact your payment provider immediately and notify our support team through the FAQ page so we can take appropriate action on your account.
Our support team is here to help Filipino players understand their data rights and how piso game keeps their information safe. Visit the FAQ page or create a free account to get started.