At piso game, we believe that online entertainment should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every Filipino player who wants to keep their gaming experience healthy and enjoyable.
Our Commitment
We are committed to providing a safe and enjoyable environment for all Filipino players. Here is what that means in practice.
piso game is strictly an 18+ platform. Every account registration requires age confirmation, and we reserve the right to request government-issued identification from any player at any time to verify that they meet the minimum age requirement. We do not allow minors to register, deposit, or participate in any game on the platform. If we discover that an underage person has created an account, that account will be closed immediately and any funds will be handled in accordance with applicable Philippine regulations. Protecting young people from gambling harm is a non-negotiable part of how we operate.
Filipino players can set daily, weekly, or monthly deposit limits directly from their account settings to help manage how much they spend on the platform. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period, giving you time to reflect before making any changes. Reducing a limit, on the other hand, takes effect right away so you can always tighten your controls instantly. We strongly encourage all players to set a budget before they start playing and to treat that budget as a firm boundary rather than a guideline. Responsible spending is the foundation of a sustainable and enjoyable gaming experience.
Keeping track of how long you have been playing is one of the most effective ways to stay in control of your gaming habits. piso game allows you to set session time reminders that will notify you when you have been playing for a specified period, giving you a natural pause point to step back and assess whether you want to continue. You can also set hard session limits that will automatically log you out once your chosen time has elapsed, removing the temptation to keep going past your intended stop point. These tools are available to all registered players in the Philippines at no cost and with no restrictions. We recommend reviewing your session history regularly through your account dashboard to stay aware of your playing patterns.
If you feel that you need a break from gaming, piso game offers a self-exclusion option that allows you to temporarily or permanently suspend your account. A temporary self-exclusion can be set for periods ranging from 24 hours to six months, during which you will not be able to log in, deposit, or place any bets on the platform. A permanent self-exclusion closes your account indefinitely and cannot be reversed — this option is available for players who feel they need a long-term solution to manage their gaming behaviour. During any self-exclusion period, we will also suppress all marketing communications so you are not tempted by promotional messages. To request self-exclusion, contact our support team through the details on the FAQ page and we will process your request promptly.
Reality check reminders are periodic on-screen notifications that appear during your gaming session to let you know how long you have been playing and how much you have wagered during that session. These prompts are designed to interrupt the flow of play and give you a moment to make a conscious decision about whether to continue, take a break, or stop for the day. You can customise the frequency of these reminders in your account settings — we recommend setting them to appear at least every 30 minutes if you tend to lose track of time while playing. The reminder will display your session duration and net position so you always have an accurate picture of your activity. Staying informed is one of the simplest and most powerful responsible gaming tools available to Filipino players.
Know the Warning Signs
Gaming should always be a form of entertainment, not a source of stress or financial pressure. If any of the following signs sound familiar, it may be time to seek support.
If you or someone you know is experiencing problem gambling, support is available. The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme that includes counselling referrals and helpline services for Filipino players who need assistance. You can also reach out to local mental health professionals or community support organisations for confidential guidance. Remember that seeking help is a sign of strength, not weakness, and that recovery from problem gambling is absolutely possible with the right support in place. Our team at piso game can also assist you in activating account controls or initiating a self-exclusion — contact us through the FAQ page and we will respond as quickly as possible.
piso game does not provide clinical counselling services. The information on this page is for general guidance only. If you are in crisis, please contact a qualified mental health professional or a dedicated gambling support service in your area.
Common Questions
Quick answers to the questions Filipino players ask most about staying safe on piso game.
You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that reflects your personal budget and gaming goals. Once a limit is applied, it takes effect immediately and any deposit that would exceed your chosen limit will be declined automatically. If you wish to increase your limit at a later date, a mandatory cooling-off period will apply before the higher limit becomes active, giving you time to reconsider. Reducing your limit, however, takes effect right away. If you need assistance setting up your limits, our support team is available through the FAQ page.
Yes — piso game offers a temporary self-exclusion option that allows you to suspend your account for a set period without permanently closing it. You can choose a break period ranging from 24 hours up to six months, depending on what you feel you need. During this time, you will not be able to log in, make deposits, or participate in any games on the platform, and all marketing communications will be paused. Once your chosen break period has ended, you can choose to reactivate your account or extend the exclusion if you feel you need more time. To request a temporary break, please contact our support team through the FAQ page and we will set it up for you promptly.
If you are concerned about a family member's gambling behaviour, the most important first step is to have an open and non-judgmental conversation with them about what you have observed. Encourage them to speak with a qualified counsellor or to contact a gambling support service in the Philippines, such as those operated under the PAGCOR responsible gaming programme. You can also contact our support team through the FAQ page if you believe a family member is using a piso game account and you have concerns about their welfare — we will handle your enquiry with sensitivity and in accordance with our privacy obligations. Remember that you cannot force someone to seek help, but you can make sure they know that support is available and that they are not alone. Taking care of your own wellbeing during this time is equally important.
Yes — you must be at least 18 years old to register and play on piso game. This requirement applies to all players in the Philippines regardless of the type of game or activity they wish to participate in. During the registration process, you will be asked to confirm that you meet the minimum age requirement, and we reserve the right to request government-issued identification to verify your age at any point. If we determine that an account has been created by someone under the age of 18, that account will be closed immediately and the matter will be handled in accordance with applicable Philippine regulations. We take our responsibility to protect minors from gambling harm very seriously and we will not make exceptions to this policy under any circumstances.
Our support team is here for every Filipino player. Whether you want to set limits, take a break, or just learn more about staying safe, we are ready to help.